1. Introduction
Thank you for choosing NoteAI, a product developed by CogRise LLC ("we", "us" or "our"). We understand the importance of personal information and will make reasonable efforts to protect your information security and privacy. Before using NoteAI, please carefully read and fully understand this Privacy Policy. By using our services, you acknowledge that you understand and agree to this Privacy Policy, including future updates.
This Privacy Policy explains how we collect, use, store and share your personal information when you use NoteAI, and how you may access, update, control and protect such information. This Policy applies to all NoteAI services, whether accessed through computers, mobile devices or other devices.
2. Collection and Use of Information
User-uploaded files: We take strict security measures to protect files you upload. Unless you provide explicit permission, we will not view your file content or use it for purposes other than providing the services. We collect and use file information only within the scope permitted by law and for service purposes.
Transcribed text files: We may store your transcribed text files so that you can access and use them when needed. We take appropriate security measures to protect these files from unauthorized access, disclosure, use or leakage.
Translation and AI-generated content: We use AI technology to provide translation and content generation services. We take security measures to protect the security and privacy of such content. We will not use such content for purposes other than providing the services, nor share it with third parties without your consent.
Mobile number and email: We may collect the mobile number and email address you provide during registration or login as account credentials in the app, so that you can use our services. We take security measures to protect this information from unauthorized access, disclosure, use or leakage.
Clipboard information: We may collect text that you copy and paste to determine whether it is a supported link in the app, so that you can parse and generate notes more efficiently.
Legal content monitoring: To ensure legality, compliance and security of the services, we may monitor user content within the scope permitted by law, take necessary measures to prevent illegal content from spreading, and take corresponding legal action when such content is found.
Personal information security: After collecting your personal information, we will take necessary measures to protect data security. To improve and optimize our service experience and protect account security, we or our partners may use or share information that has been anonymized or de-identified. We will require ourselves and third parties to comply with privacy protection measures and requirements.
Prior notice and consent: Before collecting and using your personal information, we will inform you of the reason, type, method and duration of collection and use, and obtain your consent where required. We will use the collected personal information according to this Privacy Policy and to provide product or service functions.
Sensitive information and additional purposes: When collecting sensitive personal information, publicly displaying your personal information, or using your personal information for purposes not previously consented to, we will ask for your consent through active actions such as checking a box.
3. Storage and Security
Storage location: Your personal information and files will be stored in secure data centers, which may be located in your country or region or in other jurisdictions.
Storage period: Unless required by law or specifically agreed by you, we store your information only for the period necessary to provide services. When you stop using our services or delete your information, we will delete or anonymize it within a reasonable time.
Security measures: We use security technologies and procedures to prevent unauthorized access, use or leakage of your information, including but not limited to encryption, firewalls and access controls.
4. Sharing, Transfer and Public Disclosure
Third-party service providers: To provide high-quality services, we may work with third-party service providers. These providers may access your information only when performing specific tasks, such as data storage, maintenance and analysis, and must comply with strict data protection terms.
Partners: We do not share your personal information with other companies, organizations or individuals unless we obtain your explicit consent.
Legal requirements: We may disclose your personal information when required by law, or to protect the lawful rights, property or safety of us or the public.
5. Your Rights
Access and correction: You have the right to access and correct your personal information. You may do so directly through our service interface or contact customer support.
Deletion: You have the right to request deletion of your personal information, unless the information is necessary for contract performance or legal compliance.
Refusal or withdrawal of consent: You may refuse or withdraw consent to our collection, use and processing of your personal information at any time, but this may affect your use of certain features or services.
Account cancellation: You may cancel your NoteAI account at any time through [Me - Settings - Delete Account]. After cancellation, we will stop providing products or services to you.
6. Protection of Minors
We attach great importance to protecting minors' information. Minors should use our services under the guidance of parents or guardians. We recommend that minors encourage parents or guardians to read this Privacy Policy and seek consent and guidance before submitting personal information.
7. Cookies and Similar Technologies
Cookies: We may use cookies and similar technologies. You may manage cookies through browser settings. Disabling cookies may affect your use of our services.
Log information: When you use our services, we may automatically collect device and usage information, including IP address, device information, browser type, operating system, access time and visited pages, to improve our services.
8. Changes and Notices
We may update this Privacy Policy from time to time to reflect changes in our services and user needs. When updates are published, we will post notices on our website and, where appropriate, notify you by email or other means. We recommend that you review this Policy regularly.
9. Contact Us
If you have questions, comments or suggestions about this Privacy Policy, need to access, correct or delete personal information, or wish to submit a complaint or report, you may contact us at:
Email: support@noteai.ai. We will respond as soon as possible and resolve your request within 30 days.
10. Governing Law and Jurisdiction
The formation, performance, interpretation and dispute resolution of this Privacy Policy shall be governed by the laws applicable at our domicile, unless mandatory law provides otherwise. Any dispute shall first be resolved through friendly negotiation. If negotiation fails, either party may submit the dispute to a court with jurisdiction at our domicile.
11. Third-Party Links
Our services may contain links to other websites or services. This Privacy Policy applies only to services provided by us. Once you click a third-party link and leave our services, you will be subject to that third party's privacy policy. Please read those policies carefully.
12. Data Breach Response
Preventive measures: We will take reasonable preventive measures to prevent unauthorized data leakage.
Response measures: If a data breach occurs, we will activate an emergency response mechanism and notify affected users and relevant regulators within the time required by law.
13. User Responsibility
You are responsible for protecting your account information and password. Unless you can prove that account security was affected by external factors, all activities conducted through your account will be deemed your own actions.
14. Disclaimer
Force majeure: We are not liable for information leakage, loss, theft or tampering caused by reasons beyond our reasonable control.
User's own reasons: We are not liable for information leakage caused by your own actions, such as disclosing information to a third party, or by your use of unqualified products or services.
15. Third-Party AI Service Provider
1. Third-party AI service provider:
Personal information involved: text content you actively enter or edit, and audio or video files you actively upload.
Purpose: to provide intelligent content generation, text polishing, summary organization and related features.
Scenario: when you use AI features powered by Volcano Engine (DeepSeek model).
Partner: Beijing Volcano Engine Technology Co., Ltd.
Collection method: encrypted API transmission.
Partner privacy policy:
https://www.volcengine.com/docs/6256/64902
16. Permission Description
Microphone permission: used for recording audio files that are uploaded for parsing. Storage permission: used to save exported notes, podcasts, mind maps and other files locally on your device.
17. Interpretation
The final interpretation right of this Privacy Policy belongs to CogRise LLC.
Version: v1.0.0.260605-1
Effective date: June 5, 2026